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Challenging conditions can bring out the best in people and that certainly has been the case in our property management business, with our staff and owners alike.

From the onset of the pandemic when we were dealing with large scale holiday cancellations, to adapting to new operational protocols, and negotiating the ‘new normal’ as restrictions ease and new bookings pour in, the spirit of cooperation has been nothing short of amazing.

The owners of holiday properties have been extremely receptive to what has been required with the holiday public now demanding a new level of health and hygiene, above our previously already very high standards.

We have conducted a thorough sweep through of our portfolio of 160 holiday properties to ensure the strictest health measures are being met and exceeded, busily de-cluttering, deep cleaning and disinfecting to guarantee the best holiday experience possible for our guests.

We are the only local agency to have undertaken such a stringent cleaning regime, which has required a massive commitment from our property management team, for which we are very grateful. 

We are very fortunate to have the best of the best working with us to keep this side of the business adaptable and successful in perhaps the most challenge period in our 85 year history.

On the back of these actions and proactive Henzells’ marketing of our region to domestic travellers through our successful Drive to Paradise campaign and other measures, bookings have gone through the roof.

Digital bookings for June were up 143% on the previous month and forward bookings look very encouraging.

We could not have done this without the exceptional spirit of cooperation and understanding demonstrated by our property owners and our dedicated team for going above and beyond the call of duty.

Thank-you one and all!

Henzells’ holiday business Accom Caloundra has responded to one of the most challenging periods in its history to record above average winter occupancies.

As the coastal paradise of the southern Sunshine Coast provides a beacon for cooped up Queenslanders under the careful easing of travel restrictions, we have gone out of our way to maximise visitation in these difficult times.

Henzells has invested considerably in various campaigns driving domestic tourism for the region and we have been rewarded with June occupancy rates which are higher than pre-COVID levels, spreading benefits throughout the entire community.

We have done this adhering closely to government policy which allowed for only essential bookings at the height of the lockdown and has ushered in a strict regime for cleanliness and hygiene for holiday homes, above our previous already very high standards.

Each step of the way as restrictions have been peeled back, firstly allowing travel within a 250km radius, then opening up to all of Queensland, we have done our utmost to put Caloundra on the map for holidaymakers. 

We thank all local businesses for making these visitors feel at home, and look forward to welcoming even more new faces when it is safe for our interstate friends to come see us again, which hopefully isn’t too far away. 

Accom Caloundra has the best properties in the best locations and visitors can rest assured they are beautifully prepped and sparkling clean, meaning all they have to do is unpack and unwind.

Like all businesses, we are doing our utmost to adapt in these unprecedented times brought on by coronavirus.

Our number one priority is for the health and wellbeing of our staff, customers and the community, and to continue to run the strong and successful agency that has been the dominant force in Caloundra real estate since 1935.

Australians are resilient people. We learnt some wonderful lessons about ourselves during the fire and flood crises which ravaged our communities, but in many ways brought us closer together.

The traits we displayed so proudly during past challenges – kindness, cooperation and concern for others – are now more important than ever so we never allow this current situation to drive us apart.

At Henzells, we have encouraged staff to reach out to past clients, particularly the elderly, to see how they are coping.   

In our work environment, we are staying flexible as the circumstances evolve and, of course, continue to follow all the required health protocols.

In most ways it is business as usual.  Our doors are still open as we deal with the regular flow of people looking for properties to buy, sell or rent. We are ready to help with your real estate needs no matter how big or small, or are here for you if you simply want to have a chat.

At the discretion of our vendors, open homes continue to run, with some extra precautions put in place such as limiting group sizes where required, reminding visitors not to touch items they don’t have to, providing plenty of hand sanitizer etc. 

In our holiday department, while there have been cancellations with international bookings, domestic traffic remains encouraging.

We’re currently offering 20% off 7 night stays on selected holiday properties!

Click here to check out our great range of accommodation.

The Southern Sunshine Coast has plenty of beautiful open beaches, national parks and other world-class attractions to explore so we would encourage anybody within range who is considering cancelling their holiday plans to jump in the car and come and visit us. Local businesses would love to see you!

We will continue to keep you updated as more news comes to hand with this ever-changing issue.  

In the meantime, stay healthy and look after each other!